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π‘ Offline Mode
The register keeps selling even when the internet drops β orders sync automatically when it returns.
How It Works
- Your device caches the product catalog, user directory, and company config
- Sales made offline are stored securely on the device
- When the connection returns, orders sync automatically β nothing to press
PIN Login Offline
Cashiers can still sign in with their user PIN while offline β the user directory is cached on the device. Orders made offline are stamped with the cashier's name just like online sales.
What Needs Internet
- First-time device provisioning (initial setup)
- Adding products, editing the catalog, or managing the team
- Multi-device sync β until the device reconnects, only that device sees its local sales
Checking Sync Status
Settings β Deployment Readiness shows when the device last synced. If it's been more than 24 hours, check the device's internet connection.
π Offline mode is a Business+ feature. On Free or Starter plans the register requires a connection β upgrade from Account β Subscription to enable it.