📡 Offline: selling without internet

The register is built to keep selling even when the internet drops. Here's how it works.

How It Works

• Your device caches the catalog, user directory, and company config
• Sales made offline are stored securely on the device
• When the connection returns, orders sync automatically — nothing to press

Prepare Before You Lose Signal

Open Settings → Offline data and tap “Prepare for offline” while the register still has a connection. Counter downloads the products, customers, stores, settings and company record it needs for a cold start, then shows the record count and the time of the last download.

PIN Login Offline

Cashiers still sign in with their user PIN while offline. While the device is online the server issues it a short-lived, device-bound PIN credential (6 hours by default); with the link down the register verifies the typed PIN on the device. Orders are stamped with the cashier's name either way.

What Needs Internet

• First-time device provisioning (the initial setup)
• Adding products, editing the catalog, or managing the team
• Multi-device sync — until the device reconnects, only that device sees its local sales

Check Sync Status

Settings → Deployment Readiness shows when the device last synced. If it's been more than 24 hours, check the device's internet connection.